Knowledge management case studies companies

Advanced topics and case studies in knowledge management

Designing of the KM strategy further assisted BATOI to retain competent employees, and along the way, addressed the major concern of attrition that plagues many established organizations. The case highlights how Whirlpool's KMS served as a platform wherein Whirlpool employees worldwide participated and contributed to innovation-related activities resulting in new ideas, products, and services which in turn contributed to Whirlpool's overall revenues and profits. It can also be used in a core Strategy curriculum. The case describes how Whirlpool instilled innovation as a core competency by making significant investments which included redesigning business processes, training thousands of employees, and changing the culture of the company. Small and medium organizations providing technology solutions. The case presents the knowledge management KM initiatives that were introduced in BATOI as a part of the organization's strategy for growth and acquiring new customers. Please contact your library to gain login details or email: support emeraldinsight. BATOI offers an enterprise-class cloud computing platform along with a set of software applications, a business social network and different online information and service portals catering to large audience at the global level. Expected learning outcomes The objective of this teaching case is as follows: to understand how KM is central to an organization's growth strategy; to appreciate the importance of KM in technology-intensive organizations; to understand the process of deriving the KM goals from the over arching business goals of an organization; and to comprehend the challenges associated with implementing KM strategy for the first time in an organization.

Expected learning outcomes The objective of this teaching case is as follows: to understand how KM is central to an organization's growth strategy; to appreciate the importance of KM in technology-intensive organizations; to understand the process of deriving the KM goals from the over arching business goals of an organization; and to comprehend the challenges associated with implementing KM strategy for the first time in an organization.

BATOI offers an enterprise-class cloud computing platform along with a set of software applications, a business social network and different online information and service portals catering to large audience at the global level. Supplementary materials Teaching notes are available for educators only.

knowledge management at whirlpool

The case elucidates the various KM tools used by Whirlpool such as the Innovation E-Space portal and the I-Pipe to capture, share, and manage knowledge. The case describes how Whirlpool instilled innovation as a core competency by making significant investments which included redesigning business processes, training thousands of employees, and changing the culture of the company.

Whitwam Whitwamlaunched a worldwide effort to embed innovation as a core competency across the organization. The organization focuses on customer satisfaction as an integral part of the value chain.

Companies on the road to knowledge management

Expected learning outcomes The objective of this teaching case is as follows: to understand how KM is central to an organization's growth strategy; to appreciate the importance of KM in technology-intensive organizations; to understand the process of deriving the KM goals from the over arching business goals of an organization; and to comprehend the challenges associated with implementing KM strategy for the first time in an organization. Designing of the KM strategy further assisted BATOI to retain competent employees, and along the way, addressed the major concern of attrition that plagues many established organizations. The case elucidates the various KM tools used by Whirlpool such as the Innovation E-Space portal and the I-Pipe to capture, share, and manage knowledge. The organization focuses on customer satisfaction as an integral part of the value chain. The case highlights how Whirlpool's KMS served as a platform wherein Whirlpool employees worldwide participated and contributed to innovation-related activities resulting in new ideas, products, and services which in turn contributed to Whirlpool's overall revenues and profits. It can also be used in a core Strategy curriculum. He felt that Whirlpool could gain sustainable competitive advantage by focusing on innovation. The case presents the knowledge management KM initiatives that were introduced in BATOI as a part of the organization's strategy for growth and acquiring new customers. Small and medium organizations providing technology solutions. Please contact your library to gain login details or email: support emeraldinsight. The case discusses the various initiatives taken by Whitwam to encourage employee participation. Whitwam Whitwam , launched a worldwide effort to embed innovation as a core competency across the organization.

The case highlights how Whirlpool's KMS served as a platform wherein Whirlpool employees worldwide participated and contributed to innovation-related activities resulting in new ideas, products, and services which in turn contributed to Whirlpool's overall revenues and profits.

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5 Big Companies That Got Knowledge Management Right